Oracle CRM Training

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Gain essential skills taught by industry experts with our custom tailored curriculum. Work on projects that add weightage to your resume and get job ready.


Course Overview

Tekslate is one of the best training destinations providing advanced Oracle CRM training all over the world. We not only teach you technology but also make you understand with real-time projects and informative and interactive sessions. Our instructors are professionals in the field and will solve your queries until you are fully satisfied. We will provide you with complete course material and offer backup sessions to those students who failed to attend the sessions.


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30 Hrs Instructor Led Training
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Self-paced Videos
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20 Hrs Project & Exercises
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Job Assistance
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Flexible Schedule
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Lifetime Free Upgrade
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Mentor Support

Oracle CRM Industry Oriented Course Curriculum

Introduction to Oracle CRM Service Fundamentals

  • Understand a store's shopping cart and ordering functionality and other key features

  • Understand the features of Oracle’s sales applications

  • Create leads and convert them into opportunities

  • Create opportunities and convert them into quotes

  • Describe Campaign Flows, schedules and target groups

  • Under geographic territories and named territories, set up in Territory Manager

  • Explain the Basic Sales Flow

  • Set up common components, such as Notes, Tasks and Calendars

  • Describe the Lead to Order Process

  • Create Customers and Contacts using the Oracle Trading Community Architecture model

  • Create Employees and Users, Import Resources, and assign roles and responsibilities to users

  • Understand the implementation steps required to set up sales products

  • Describe integration points between Oracle Sales and Oracle Marketing applications

  • Understand Global Address formatting

  • Understand Oracle Sales related personalisation features available in OA Framework

  • Create proposals for leads, opportunities or quotes


  • Describe E-Business suite

  • Associate job roles with the basic sales flow

  • Describe customer types

  • Describe the lead to order process

  • Describe Oracle sales products like Sales, Telesales, Quoting, Proposals, Territory Manager, iStore, Incentive Compensation, and Sales Offline

  • Describe setups to make Oracle Telesales and Oracle Sales interoperable

  • Explain the differences between Oracle Telesales and Oracle Sales

  • List mandatory dependencies for a sales implementation

  • List some optional dependencies

  • List Accounting sales-related setups

  • Define the Advanced Product Catalog

  • Describe integration between Oracle Sales applications and Oracle Marketing

  • Describe Oracle Notes

  • Set up Oracle HTML Notes

  • Describe Oracle Task Manager

  • Set up Oracle HTML Task Manager

  • Describe Oracle Calendar

  • Set up Oracle HTML Calendar

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Hands-on Projects

Oracle CRM Projects
Practical oriented projects and use-cases will help you experience how the skills learned will solve real-time problems.
At least two projects.
Assisted lab setup to practice skills.

Oracle CRM Training Options

Self Paced Learning
30 Hrs of Pre-recorded videos
e-learning content
Life-time LMS Access
100% Practical Approach
Labs and Practicals included
Watch & Learn at your own pace
Online Classroom
30 Hrs of Instructor-Led Live Training
Doubts solving with Trainers
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Upcoming Batches

05 Dec - 05 Jan
02:30 AM IST
09 Dec - 09 Jan
01:30 AM IST
12 Dec - 12 Jan
02:30 AM IST
16 Dec - 16 Jan
02:30 AM IST
19 Dec - 19 Jan
02:30 AM IST
Years EdTech experience
Freelance expert trainers
Career boosting courses

For Corporates

A customized learning experience for the global corporate workforce. A tailored approach to deliver a trending skillset.

Choose the learning mode that suits you:

  • Live online training
  • Self-paced training
  • On-premises offline training

Course customization to meet project needs.

Best in class trainers for latest and niche courses.


Online Oracle CRM Training Objectives

  • What Oracle CRM is and how it will benefit the users

  • Gain knowledge about Product Administering

  • Gain knowledge about Product Deployment and Multiple Product Administering

  • Understanding the functionalities in Oracle CRM.

  • Many top companies are incorporating Oracle CRM in their deployments, and this created more demand for professionals working on Oracle CRM worldwide.

  • Certified Oracle CRM professionals are earning high salaries compared to professionals working on other technologies.

  • The average salary of a certified Oracle CRM professional is 119,914 USD per annum.

  • Experienced system administrators

  • Software Release Managers

  • System integrators

  • Implementation consultants

  • Technical staff

Having basic knowledge of customer relationship management (CRM) is enough to learn Oracle CRM.

The tutor will take care of handling the projects. We will provide two real-time projects with a highly-skilled guide who can assist you throughout the project.

Oracle CRM Certification Course Reviews

The Oracle CRM training at Tekslate helped me acquire a civilised paid career and made me an expert.





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Earn a TekSlate Oracle CRM Certification

Upon completion of the training you’ll be provided a course completion certificate which adds weightage to your resume and increases your chances of getting hired.


  • Certification Assistance
  • Certification Sample Questions
  • course completion certificate

    Oracle CRM Online Training FAQs

    Our trainers are well experienced professionals and certified in working with front-end development technologies.

    We will record all the Live sessions you go through, and we will send the recording of the class you missed.

    For practical execution, our trainer will provide server access to the student. 

    All our training classes are live. This is to solve all the student queries directly with the trainer.

    Live online training means, our trainer will be in online with you to solve your issues.
    Pre-recorded training means, there will be no trainer available to solve your issues.

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