ServiceNow Training

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  • Learners : 4322
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ServiceNow Course Overview

Tekslate ServiceNow training offers the course participants with hands-on experience on methods to apply ServiceNow Applications in the business. This training deals with the topics, which include, fundamental architecture, technical elements, implementation planning concerns, and implementation tasks important for ServiceNow. Our course curriculum is designed by expert trainers considering the real-time scenarios.  
Course Duration 30 hrs
Live Projects 2
Next Batch 7 August, 2021

ServiceNow Course Curriculum

  • Introduction of ServiceNow
  • What is ServiceNow?
  • Why and who can use ServiceNow
  • History of ServiceNow
  • Service Now Features
  • ServiceNow Objectives
  • ServiceNow Lifecycle
  • Architecture of ServiceNow
  • ServiceNow Market Trends
  • Prerequisites for ServiceNow
  • The concept of cloud computing in ServiceNow
  • Introduction to ITIL foundation
  • Agile Methodology
  • Navigation and users
  • Helpful portals, releases
  • ServiceNow User Interface
  • Forms and Lists
  • Plugins
  • User Administration
  • Configure User Accounts
  • Creation of groups
  • Assign roles to users and assign them to groups
  • Licensing
  • Creation of tables and forms
  • Create new tables, applications, and modules
  • Creation of import sets, transform maps
  • Introduction to the knowledge base
  • Create catalog items, order guides, and record producers
  • Workflow Administration, SLAs, and Reports
  • Perform workflow activities and administration
  • Record Producer
  • Order Guide
  • Create and apply SLAs
  • Create and modify Reports
  • Core Application and Configuration

Create and modify UI Policies
Client Scripts
Business Rules
Script Includes
UI Actions
Create events and configure email notifications
Set up Access Control Rules

  • Introduction to system upgrades
  • View upgrade history and status
  • Create and apply update sets
  • Retrieve and apply update sets
  • Best practices
  • Homepage administration
  • System Administration Best Practices
  • SLA Definitions
  • SLA Properties
  • Attach SLA to tasks
  • Create schedule and child schedule
  • Introduction to scheduled jobs
  • Scheduled Job log
  • Scheduled reports
  • Create Read, Write and Create ACL on table and field level
  • Debug ACLS
  • Write ACL Scripts
  • The concept of privileged system admin
  • Creating site, page
  • Dynamic content block
  • Define Header, theme, style sheet
  • Creating UI page, UI macros
For Individuals
For Corporates

ServiceNow Upcoming Batches

  • Weekend

    7 Aug - 06 Sep

    7:00 PM IST
  • Weekday

    9 Aug - 08 Sep

    7:00 AM IST
  • Weekend

    14 Aug - 13 Sep

    7:00 PM IST
  • Weekday

    16 Aug - 15 Sep

    7:00 AM IST
  • Weekend

    21 Aug - 20 Sep

    7:00 PM IST
  • Weekday

    23 Aug - 22 Sep

    7:00 AM IST
  • Schedules Doesn't Suit You ?

    Our Team can set up a batch at your convinient time.

    Let us know

    ServiceNow Course Objectives

    By the end of ServiceNow training, you will be able to:

    • Understand CSS and UI properties.
    • Gain knowledge of Workflow activities.
    • Understand debugging concepts like creating application, module, and updating data sets.
    • Catalog tasks,  load automation, and scheduled Jobs.
    • There are an incredible amount of opportunities for ServiceNow trained professionals across the globe.
    • Recent survey declares that ServiceNow professionals are earning very high salaries when compared with people working on other technologies.
    • The salary of a certified ServiceNow professional is about $96000 USD per annum.
    • Application support engineers.
    • Software developers.
    • Project managers.
    • Aspirants are willing to build their career in the software industry.

    Basic knowledge of database tables and columns. are required to learn ServiceNow. The following job roles will get benefited by taking up this course:

    • Development engineer.
    • Consultant product developer.
    • Service assurance manager.
    • Project manager.
    • Application support manager.

    The tutor will take care of handling the projects. We will provide two real-time projects with a highly-skilled guide who can assist you throughout the project.

    Have More Questions

    Contact us

    ServiceNow Course FAQ's

    Have questions? We’ve got the answers. Get the details on how you can grow in this course.

    We have a strong team of professions who are experts in their fields. Our trainers are highly supportive and render a friendly working environment to the students positively stimulating their growth. 

    We will share you the missed session from our recordings. We at Tekslate maintains a recorded copy of each live course you undergo.

    Our Trainers will provide the student with the Server Access ensuring practical real-time experience and training with all the utilities required for the in-depth understanding of the course.

    We provide all the training sessions LIVE using either GoToMeeting or WebEx, thus promoting one-on-one trainer student Interaction.

    Live training uncovers distinct benefits as they are mighty to reach your desired audience converting your prospects into customers in less time. Pre-recorded videos offer plenty of advantages for entrepreneurs to educate entertain and inspire your audience as long as you want.

    Yes. We provide the course materials available after course completion.

    There exist some discounts for weekend batches and group participants if the joiners are more than 2.

    If you are enrolled in classes and have paid fees but want to cancel the registration for any reason, we will attain you in 48 hours will be processed within 30 days of a prior request.

    You can contact our Tekslate support team, or you can send an email to for your queries.

    Have More Questions. Reach our Support Team

    Contact us

    Join a Free ServiceNow Demo Session

    See if this course is a fit for you by joining us for an online info session. You’ll meet our team, get an overview of the curriculum and course objectives, and learn about the benefits of being a student at Tekslate

    Attend a Demo Session | Meet the Expert Who Can Kickstart Your Career in ServiceNow

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