Course Overview

Gain expertise in ITSM fundamentals, including problem, incident, change, knowledge, asset, request, and release management with TekSlate’s ServiceNow training. You will gain exposure to ServiceNow modules, including IT Operations Management (ITOM), IT Business Management (ITBM), and HR Service Delivery (HRSD). You will learn to create workflow scripts using the workflow editor and understand the stages and transitions of a workflow. The certification training will provide you with skills in developing schedules and exploring SLA definitions.

Completing the course equips you to pass various ServiceNow certification exams.

Pre-Requisites

Understanding of the enterprise IT processes and cloud computing

Learning Modes

Instructor-led training with online classes – 27 hours
Self-paced learning with pre-recorded videos – 27 hours

Lab Environment

We will help you set up the free trial of the ServiceNow software on your machine. You can access the free trial for 30 days.

Post-Training Support

After the technical training, we extend our support to learners by providing interview preparation, resume building, and job search assistance programs.
Our goal is to help learners become job-ready and secure suitable job roles in the ITSM industry upon completing their training.

Benefits of Learning ServiceNow

Individuals
- Increased career opportunities
  - Industries such as automotive, banking, healthcare, insurance, manufacturing and retail leverage ServiceNow for their digital transformations
  - TheirStack states that leading companies, such as Infosys, Wipro, LTIMindtree, HCLTech, KPMG, and TechMahindra, hire ServiceNow professionals to build modern digital workflows and accelerate their IT processes.
  - The above information indicates that completing ServiceNow training will open up new career opportunities in the IT industry.
- Increased earning potential: According to AmbitionBox, ServiceNow administrators can earn a salary from 3 LPA to 10 LPA in India. ZipRecruiter reports that ServiceNow administrators can earn between $26,000 and $177,000 in the United States.
- Enhanced expertise: Real-time projects and hands-on labs will elevate your practical experience to new levels. It will help stay ahead of the competition.
For organizations that train their workforce with ServiceNow
- Accelerate Digital Transformation: ServiceNow-trained IT engineers will accelerate digital transformation within your organisation by creating efficient digital workflows.
- Speed Innovation: ServiceNow training will enhance the ITSM skills of your IT teams, enabling them to deliver a seamless IT experience to your customers and drive innovation.
- Increase Efficiency: The ServiceNow course empowers your organization’s ITSM professionals to enhance the quality and efficiency of IT services while significantly reducing costs.

Course Highlights

27 Hrs Instructor Led Training
Self-paced Videos
22 Hrs Project & Exercises
Certification
Job Assistance
Flexible Schedule
Lifetime Free Upgrade
Mentor Support

COURSE JOURNEY AT TEKSLATE

A 6-step success towards futureproof career

Course Enquiry

Enrollment

Explanations

Executions

Course Completion

Be Job-Ready

Enroll in your desired course at TekSlate to access top-tier educational materials and expert-led instruction.

20%

ServiceNow Modes of Training

Self Paced Learning

27 Hrs of Pre-recorded videos
e-learning content

Life-time LMS Access

100% Practical Approach

Labs and Practicals included

Watch & Learn at your own pace

Get Access

Online Classroom

27 Hrs of Instructor-Led Live Training

Doubts solving with Trainers

Batches

Start - End

Time

Weekdays

Jul 29 - Aug 13

07:00 PM

Weekend

Aug 02 - Aug 17

09:00 AM

Weekdays

Aug 05 - Aug 20

09:00 AM

Weekend

Aug 09 - Aug 24

07:00 PM

Get Pricing

Business Solutions

Corporate Learning From Global Experts

Proven Expertise to upgrade your experienced workforce

Enhance your team's skills with tailored e-learning programs designed for corporate excellence. Our solutions ensure continuous professional development and adaptability in a dynamic business environment. Boost productivity and performance with flexible, on-demand learning.

Course
Customization

Live Online &
Onsite Training

Enquire Now

ServiceNow Course Curriculum

ServiceNow - introduction

ITSM Fundamentals

Creating homepages

Table and form administration

Creating update set

Download Curriculum

Hands-on Labs & UseCases

Complete
ServiceNow Projects

Practical oriented projects and use-cases will help you experience how the skills learned will solve real-time problems.

At least two projects.
Assisted lab setup to practice skills.

Course Coverage

Earn a TekSlate ServiceNow Certification

Upon completion of the training you'll be provided a course completion certificate which adds weightage to your resume and increases your chances of getting hired.

Benefits:

Certification Assistance
Certification Sample Questions

ServiceNow Certification Course Reviews

Instructors
Overall Experience
Job Assistance
Curriculum

The ServiceNow course from Tekslate was very informative. The instructor seems knowledgeable and is covered the whole curriculum.

AAjith 4.3

4344Total number of reviews
4.7Aggregate review score
98%Course completion rate

ServiceNow Course Online FAQ's

Can beginners learn ServiceNow easily?

Yes, anyone can learn ServiceNow easily, regardless of their IT background. However, if you have basic exposure to IT service processes, you will experience a fast-paced learning journey.

What are the learning outcomes of the ServiceNow training?

By completing the ServiceNow online training, you can:

Get familiar with security operations (SecOps) and Customer Service Management (CSM)
Gain exposure to ServiceNow Studio, Flow Designer, Integration Hub, Discovery, and Service catalog
Develop Scripting and workflows for ServiceNow implementation
Create and manage users, groups, roles, permissions and group memberships
Create email logs and explore SSO and LDAP integration
Get a deep understanding of the pages and widgets controller

Who is the target audience for the ServiceNow online course?

IT Administrators
Software Developers
Beginners
Aspirants looking for a career in IT service management

Can I apply for multiple job roles by completing the ServiceNow certification training?

Yes, you can apply for the following different ServiceNow job roles.

ServiceNow ITSM Developer
ServiceNow CSM Developer
ServiceNow CSM engineer
ServiceNow Implementation Consultant
ServiceNow ITSM Technical Consultant
ServiceNow ITSM Architect
ServiceNow ITSM Administrator

What are the various ServiceNow certifications available?

ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Technical Architect (CTA)
ServiceNow Certified Master Architect
ServiceNow Certified Implementation Specialist - CIS ITSM
ServiceNow Certified Application Developer (CAD)
ServiceNow Certified Performance Application Specialist
ServiceNow Certified Platform Owner Associate

Do you provide any additional learning resources along with the ServiceNow course?

Yes, we provide multiple e-learning resources to help learners expand their knowledge of ServiceNow concepts.

What is ServiceNow?

ServiceNow is a PaaS provider, offering technical management support like IT service management, IT operations of big enterprises, and help desk functionality. It mainly focuses on management of “problem, change, and incident.”

Why is ServiceNow the best?

ServiceNow is best because it is capable of handling everything as a service. The highlight of ServiceNow is its extensively managed workflow that provides wide support and allows enterprise services domain to specify and deliver the service.

Is ServiceNow SaaS or PaaS?

ServiceNow provides both Software as a Service(SaaS) and Platform as a Service(PaaS) products through its Now platform in the single-tenant architecture.

What is ServiceNow certification?

The ServiceNow certification showcases that an individual has the knowledge to configure, maintain, and implement the ServiceNow system. It is available to partners, customers, sales engineers, and others who want to take the ServiceNow certification exams.

What are the available certifications of ServiceNow?

ServiceNow provides the following certifications for the partners and customers who use and work with ServiceNow products.

Certified Implementation Specialist(CIS)
Certified Application Developer(CAD)
Certified Systems Administrator(CSA)
Certified Application Specialist(CAS)

How do I get ServiceNow certification?

Follow these steps to get ServiceNow certification?

First, Join our ServiceNow online training to learn how to handle the business processes through ServiceNow.
After that, work on projects and assignments to get the practical knowledge of ITSM(IT Service Management).
Clear the ServiceNow certification exam.

Why Should I Learn ServiceNow from TekSlate?

TekSlate provides the best application-oriented training for both freshers and experienced professionals. It equips you with extensive knowledge of administration, reporting, scripting, and application development. Through our hands-on practitioner, well-designed course curriculum, real-world project assistance, updated course materials, and dedicated supporting team, you can complete the course in the prescribed time.

Will I get the refund if I cancel my enrollment?

If you are enrolled in classes and have paid fees but want to cancel the registration for any reason, we will attain you in 48 hours will be processed within 30 days of a prior request.

What if I have queries after completion of the class?

You can contact our Tekslate support team, or you can send an email to info@tekslate.com for your queries.

Why should I learn ServiceNow ITSM?

Enlyft states that over 33,000 companies worldwide use ServiceNow software. Most of them are medium to large-scale companies. Making a career in ServiceNow ITSM is a good choice, as numerous job opportunities are available.

Is learning ServiceNow ITSM easy for beginners?

Yes, ServiceNow ITSM is a beginner-friendly tool. If you are familiar with ITSM processes, then the learning journey will be seamless.

What are the learning outcomes of the ServiceNow ITSM training?

By completing the ServiceNow ITSM online course, you will:

Become Familiar with web services, SOAP messages, and background scripts
Learn about incident management, problem management and change management
Gain Expertise in SSO and LDAP integration
Understand the service portal, including pages and widgets controller.
Learn to create, read and write access control lists on the table and field level
Learn about Flow Designer and its architecture

Who is the Target Audience for this ServiceNow ITSM course?

IT system administrators
Aspirants who want to learn IT service management

What job roles can I apply for after completing this ServiceNow ITSM training?

ServiceNow ITSM Developer
ServiceNow ITSM Technical Consultant
ServiceNow ITSM Architect
ServiceNow ITSM Administrator

ServiceNow On-Job Support (Remote Work Support)

Tekslate
Remote-Job Assist service

The Tekslate On-Job Assist service is offered in partnership with Global Tech Community. The service provides Tech support for IT Professionals or Freshers to complete tasks.

Get Support

We understand that every IT project has tedious and time-consuming tasks within deadlines. Tekslate has 100+ SMEs on various technologies, and they assist newbies, Freshers, or experienced professionals in completing challenging project tasks. Users can choose any of the following plans to meet their custom needs:

Pay Per Hour
Pay Per Week
Monthly

Authorized Partners

TekSlate is an authorized learning and training partner the following tech giants to deliver skills and gain excellence in respective courses. Get the best out of TekSlate as we provide authentic learning resources and training from expert mentors to help you explore and enhance update your skills from the partner network.

ServiceNow Training