Course Overview

TeskSlate’s ServiceNow online training allows you to implement ServiceNow to reduce IT costs and build custom applications. It includes basic concepts like ServiceNow lifecycle, ServiceNow architecture, cloud computing, agile methodology, home pages customization, and form layouts. Our live projects and industry scenarios will provide you hands-on knowledge of UI policies, performance metrics, SLA’s, list calculations, updating sets exports, Service Catalog, Workflow approvals, Script includes, Job scheduling, GlideRecord, pivot tables, CMDB classes, event registry, incident management, problem management, and workflows. You will also master MID server installation, SLA workflow, knowledge management, and my approvals. Join our ServiceNow online training to take your Knowledge of ServiceNow to the next level.

Highlights

30 Hrs Instructor Led Training

Self-paced Videos

20 Hrs Project & Exercises

Certification

Job Assistance

Flexible Schedule

Lifetime Free Upgrade

Mentor Support

4.6

4.5

4.6

4.7

ServiceNow Course Curriculum

ITIL

What is ITSM
Problem Management
Incident Management
Change Management
Configuration Management Database
Service Request Management
OLA’s and SLA’s

ServiceNow

Introduction to ServiceNow
Need of ServiceNow
ServiceNow Lifecycle and Features
ServiceNow Architecture
Cloud Computing in ServiceNow
Agile Methodology
Users and Navigations

Fundamental Administration

Home Pages Customization
List Layouts and Form Layouts
Adding the users to the groups
Granting roles to the users
Modules and Applications
Creating Modules and Tables group
Creating Rising and Tickets requests
Performance Metrics
Creating SLA’s

Advanced Administration

Dictionary Entries
UI Policies
Overriding Data Policies
Notifications
List calculations and control
Exporting Data from the ServiceNow
Updating sets exports and imports
Capturing the class work in Update sets for understanding their movement and purpose.
Job Scheduling
Controlling the data access in the framework of the ServiceNow Contextual Security.
Defining the reference qualifiers that guide the appropriate data to appropriate users at the appropriate time.
Implementing the Web Services REST API integration and learning the possible data paths into ServiceNow
Creating the Record Producer
Coordinating the service catalog elements, including cart controls, variables, and user criteria.
Implementing the new workflows that utilize various activities for understanding how to create records from workflows.
Defining and using the database view as a report source, considering performance best practices, and trying to apply security controls to reporting.
Establish the system controls that guide the appropriate data to appropriate users at appropriate time.

System Administration

Performing core configuration activities
Working with UI(User Interface) policies, UI actions, data policies, client scripts, and business rules.
Add groups, roles, and users.
Handling data with the tables, CMDB(Configuration Management Database), Update sets, and Import sets.
Working with two process applications: Knowledge Base and ServiceNow Service Catalog
Creating workflow approvals and activities
Configuring notifications and alerts
View Upgrade status and history
Controlling the data security and system access
Creating baseline performance measures
Configuring Service Level Agreements(SLAs), Running reports, and Performing instance customization and branding.
Integrating social IT elements and learning best practices

Hands-on Projects

Complete
ServiceNow Projects

Practical oriented projects and use-cases will help you experience how the skills learned will solve real-time problems.

At least two projects.

Assisted lab setup to practice skills.

ServiceNow Modes of Training

Self Paced Learning

30 Hrs of Pre-recorded videos
e-learning content

Life-time LMS Access

100% Practical Approach

Labs and Practicals included

Watch & Learn at your own pace

Online Classroom

30 Hrs of Instructor-Led Live Training

Doubts solving with Trainers

Upcoming Batches

25 Mar - 25 Apr

01:30 AM IST

Weekend

28 Mar - 28 Apr

01:30 AM IST

Weekday

01 Apr - 01 May

02:30 AM IST

Weekend

03 Apr - 03 May

02:30 AM IST

Weekday

Years EdTech experience

Freelance expert trainers

Career boosting courses

For Corporates

A customized learning experience for the global corporate workforce. A tailored approach to deliver a trending skillset.

Choose the learning mode that suits you:

Live online training
Self-paced training
On-premises offline training

Course customization to meet project needs.

Best in class trainers for latest and niche courses.

Online ServiceNow Training Objective

What are the main objectives of this ServiceNow training?

The main objective of this ServiceNow training is to impart in-depth knowledge of the ServiceNow platform. It makes you an expert in deploying ServiceNow to improve your business performance and efficiency. With our course curriculum, real-time experts, 45hrs of instructor-led live training sessions, and Simulation learning, you will be able to clear the ServiceNow certification exams and start your career.

Who Should Take this ServiceNow course?

This ServiceNow course is suitable for System Engineers, IT Administrators, and Application Developers. Anyone who wants to learn ServiceNow can join this ServiceNow training.

What are the prerequisites to take this ServiceNow training?

Having previous knowledge of databases, programming languages, and networking concepts is helpful but not mandatory to take this ServiceNow training.

How much does ServiceNow Professionals earn?

According to payscale.com, the average salary of a ServiceNow Administrator in the US is around $110K per annum.

Which companies are hiring for ServiceNow Professionals?

ServiceNow professionals are needed for many companies like:

HCL Technologies
Capgemini
Tata Consultancy Services
Accenture
Wipro

What Job roles are offered to ServiceNow professionals?

By the end of this ServiceNow course, you will have the skillset to get a job in a leading organization. Following job roles are offered to ServiceNow professionals:

ServiceNow Developer
ServiceNow Architect
ServiceNow ITSM Application Developer
ServiceNow ITOM Architect
ServiceNow ITOM Developer
ServiceNow Administrator

ServiceNow Certification Course Reviews

The ServiceNow course from Tekslate was very informative. The instructor seems knowledgeable and is covered the whole curriculum.

Ajith

Look who
has us open

Earn a TekSlate ServiceNow Certification

Upon completion of the training you’ll be provided a course completion certificate which adds weightage to your resume and increases your chances of getting hired.

Benefits:

Certification Assistance

Certification Sample Questions

ServiceNow Course Online FAQ's

What is ServiceNow?

ServiceNow is a PaaS provider, offering technical management support like IT service management, IT operations of big enterprises, and help desk functionality. It mainly focuses on management of “problem, change, and incident.”

Why is ServiceNow the best?

ServiceNow is best because it is capable of handling everything as a service. The highlight of ServiceNow is its extensively managed workflow that provides wide support and allows enterprise services domain to specify and deliver the service.

Is ServiceNow SaaS or PaaS?

ServiceNow provides both Software as a Service(SaaS) and Platform as a Service(PaaS) products through its Now platform in the single-tenant architecture.

What is ServiceNow certification?

The ServiceNow certification showcases that an individual has the knowledge to configure, maintain, and implement the ServiceNow system. It is available to partners, customers, sales engineers, and others who want to take the ServiceNow certification exams.

What are the available certifications of ServiceNow?

ServiceNow provides the following certifications for the partners and customers who use and work with ServiceNow products.

Certified Implementation Specialist(CIS)
Certified Application Developer(CAD)
Certified Systems Administrator(CSA)
Certified Application Specialist(CAS)

ServiceNow Training