Facets Interview Questions

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Facets tools are the widely used tool that is broadly being used for billing, enrolment of new members, claim processing, and customer service in hospitals. It is a visualization tool that is used for finding models in datasets. Its features, like its dependability and real-time processing, make it quite popular these days.

Additionally, Facets also offers advanced analytics and reporting capabilities, allowing organizations to gain insights into their data and make informed business decisions. It also provides a user-friendly interface, making it easy for users to access and manage their data. With its robust security features, organizations can be assured that their sensitive data is protected. Overall, Facets is a versatile platform that provides a wide range of benefits to healthcare organizations and plays a critical role in improving the efficiency and quality of healthcare delivery.

In this article, we have divided the 40 most common Facets interview questions into three categories that will help you face the interview fearlessly.

Most frequently asked Facets Interview Questions

Basic Facets Interview Questions and Answers

1. Explain facets.

Ans: The facets tool is the central administrative processing system built by Cognizant in 1993 to operate on hospital and medical transactions and claims from the facility. Claims processing, care management, billing, and network management workflow are all assisted by it. And currently, it is processing more than 80 health plans with millions of transactions per week as claims, consumers, care, and revenue management all are combined into this single platform.

2. List the use of Facets.

Ans: The facets tool is broadly used in the following places:

  • Billing - It can bring out complete billing requests, billing summaries, payments, etc.
  • Customer Transparency - It is generally used where transparency is required for cost projections, benefits, and eligibility.
  • Enrollment - ID card requests are created when a new member is enrolled, demographic details are updated, and others.
  • Claim Processing - It assists with real-time claim submission and processing.
  • Interoperability - It provides an integrated outlook and access to consumer expectations.
  • Customer Service- Real-time managing of customer service operations.

3. List the modules of Facets.

Ans: Numerous modules are offered by the Facets tool. A few of them include NetworX, billing, subscribers/members, medical, providers, etc.

4. What are the advantages of Facets?

Ans: The advantages of the Facets tool are:

  • The performance of the Facets tool is dependable.
  • It has the ability for real-time processing.
  • It can generate and consume huge amounts of information.
  • The level of stability is increased.
  • Each stage of the life cycle has built-in security.
  • It has enhanced resilience to disruptions.
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5. How do Facets achieve real-time processing?

Ans: 'Facets Data Publishing' is an event-driven architecture that uses a data streaming platform. The system can publish real-time data generated by claims, providers, and subscribers. By using data through batch or real-time procedures, the clients can consume or publish data.

6. Give the differences between hospital claims and medical claims.

Ans: Medical claims, also known as professional claims, are submitted by the clinic or the individual provider for the person's hospital treatment. The claims submitted by hospitals is the hospital claim which is also known as facility claims.

7. How can you adjudicate a claim?

Ans: To adjudicate a claim, the F3 button in the Facets tool is used.

8. How can you spend a claim?

Ans: With the help of the F5 button in the Facets tool, we can spend a claim.

9. Why do we need to spend a claim?

Ans: We can spend a claim when the claim needs to be paid as anticipated.

10. How can you save a claim?

Ans: With the help of F4 button in the Facets tool, we can save a claim.

11. What are the fields are on claims screen?

Ans: The fields on a claims screen are as follows:

  • Subscriber id
  • Provider id
  • Diagnosis code
  • Date of service
  • Procedure code
  • Revenue code
  • Number of units
  • Unit price.

12. What are the stylistic properties?

Ans: Stylistic properties are optional property that controls the elements of Facet Dive with stylistic aspects.

13. What are Facets used?

Ans: Facets offer unique and valuable options for the search results pages so that when users visit the catalogue and search for browse categories or products, they can see where they have landed in the catalogue.

 

Facets Interview Questions for Freshers

14. What is the difference between revenue code and procedure code?

Ans: The revenue code is used by hospital claims only and determines how much the revenue code costs. The procedure code is used by medical claims only, and it is used to price medical claims.

15. Can facets integrate with other systems?

Ans: Facets can easily integrate with other systems by operating REST-based APIs

16. List the common errors faced while processing claims in Facets.

Ans: The common errors faced while processing claims in Facets are:

  • Procedure code invalid
  • Service definition error
  • Provider record not found

17. Facets tool is built upon what technologies?

Ans: The facets tool is built upon 'ARCSS technologies.

18. Explain Facets insights.

Ans: Facets insights are built on machine learning models. It is used to forecast the possibility of a member leaving the plan. It also helps in recommending a cure to the representative who handles the member.

19. Explain about Closed loop feedback?

Ans: The closed-loop feedback system regularly learns, which results in a decrease in errors and an increase in accuracy and stability. With a feedback system, the performance becomes more reliable, and resilience to disturbances increases.

20. What companies use Facets?

Ans: The companies that use Trizetto Facets are based in the USA, all in the computer software industry. Davita Inc and Lorven Technologies use Trizetto Facets.

21. What is a Facet quality engineer?

Ans: Facet quality engineer works with software and operations teams for continuous improvement in product development. A quality engineer should also have good communication skills to assist and support the team.

22. What are the four Facet Dive controls?

Ans: The four facet dive controls are:

  • Faceting controls that organize the record in a grid manner.
  • Colour controls help you to select specific colors.
  • Display controls help decide which dive should be supplied at a specific location.
  • Positioning controls help place the objects in a scatter plot.

23. Name any four interactive properties in Facet Dive.

Ans: The four interactive properties in Facet Dive are:

  • Vertical bucket
  • Vertical facet
  • Horizontal Facet
  • Horizontal bucket

 24. How can you position the items along the axis with Facet interactions?

Ans: Vertical position and horizontal position are the two properties.

  • Vertical position: Vertical position is used to position the elements along the vertical axis.
  • Horizontal position: Horizontal position is used to position the elements along the Horizontal axis.

25. What is Seaborn FacetGrid?

Ans: The Seaborn is a fictitious entity. The FacetGrid class helps in the mapping of one variable's distribution, as well as multiple variables' relationships. Utilizing the data set as its source, the FacetGrid object appoints the values to row, column and colour segmentations.

26. Name the parameters of the Seaborn FacetGrid map method.

Ans: The parameters of the Seaborn FacetGrid map method are as follows:

  • Args - It is the name of the column that depicts the variable on the plot.
  • Func - it is a charting function which accepts the data and argument.
  • Kwargs - it is a keyword argument which is given to the plotting function.

 

Facets Interview Questions for Experienced

27. Name the important fields to process a claim.

Ans: The important fields that should be filled in to process a claim are Amount, submission date, Subscriber number, Date of service, Provider Number, and Number of units.

28. What do you know about Medicare and Medicaid programs?

Ans: Medicare is a government-run healthcare insurance program for people who cross over the age of 65, and their medical expenses are paid by Trust funds. Medicaid is an assistance program federally funded and run by local and state governments. It serves people of all ages who have low incomes and are poor.

29. What are Facet optimization software products?

Ans: For the IT teams to fine-tune the Facets tools according to the customer needs, the following optimization methods are offered:

  • Configuration migration utility for Facets
  • Facets enrollment toolkit
  • Claim test pro
  • Test data generator
  • Supplemental mapping management tool for Facets
  • Security management tool for Facets

30. What is Facet in Drupal?

Ans: The Facet module offers a straightforward way to create and manage faceted search experiences on websites. Not only do they come with pre-made UI components, but developers can also produce their custom widgets, which they can submit to Drupal.org. Furthermore, these facets are compatible with Drupal Core Search and the popular Search API, allowing code and settings to be repurposed for these two leading search solutions.

31. What is the data limit and loading speed while using Facets?

Ans: The data limit for Facets Dive is up to 10,000 records, and there is no limit for loading speed for data files, and the user must be patient to wait until the file opens.

32. Which attribute is used to generate the data-specific color palette?

Ans: The "palette choice" four values, i.e., warm, calm, assist, and standard, is used to generate the data-specific color palette.

33. Which attribute is used to position the items in grid cells?

Ans: The interactive "position mode" is used with scatter and stacked options to position the items in grid cells.

34. What is Facets Atlasmaker?

Ans: Facets Atlasmaker is a terminal tool and a library for building sprite atlases.

35. What are the functionalities of Atlasmaker?

Ans: The functionalities of Atlasmaker are as follows:

  • Altering and changing the size of the images
  • Fetching of the image and changes can be done together.
  • Usage of the default image file when Atlas's alteration and recovery of the image are failed.
  • To read a local file as input and a picture file from the URL.

36. By what technologies can a customer benefit from the Facets solution?

Ans: Customers with modern tools and abilities can use the Facets tool.

  • To give insights automatically, artificial intelligence and machine learning are used in Facets.
  • Container technologies decrease the development cost and time as the technology is used to make the Facets lighter.
  • Cloud Facets can scale due to the cloud's scalability.

37. What are the things an overview tool displays after uploading the data?

Ans: The four items that are displayed in the overview tool after uploading the data are: 

  • Data statistics like Median, Min, Max, and Standard Deviation.
  • The missing values are the rows with no data.
  • Zero values which is the fraction of the information.
  • Training and Testing split is a graph that displays how the data set is divided.

38. Can you display high-resolution images?

Ans: One can view a limited count of high-resolution images, which is dependent on the browser capacity of the computer. Also, it depends on the size of the sprite atlas you access in Facets Dive.

 

Facets FAQs

1. What is a facet interview?

Ans: Using Facets, a management tool used to operate on medical and hospital transactions, and being skilled in answering some of the common Facets testing questions for interviews can enhance your chances for success in the interview.

2. What are facets in healthcare?

Ans: Facets is a central administration solution developed by TriZetto for health plans. Facets came from the requirement for a solution that made the health plans adapt to new industry drift without system restrictions. It includes different aspects of healthcare like healthcare costs, healthcare services, etc., and automates administrative tasks like billing, care management, claim processing, and network management workflow. Facets information technology has helped the healthcare industry with changes like members' requirements for personalized health information, security challenges, and many more.

3. What are the 3 Facets? 

Ans: The three facets are problem method, problem structure, and problem solution.

4. How does facets work?

Ans: The Facets workflow application is an automated arrangement that smoothens the work outcome for users automates manual work, and helps improve analytic business processes. Facets can help enhance efficacy, reduce errors, and improve customer satisfaction.

 5. What is facets in software testing?

Ans: Claims processing, care management, billing and network management workflow are all automated and assisted by enterprise-wide core solutions, i.e., Facets. But to utilize Facets completely, configuration per the organization's need is required, and software testing and security of the same is most important before going live.

 

Tips to clear the Facets interview

The impression that you make on the interviewer is very critical. The ability to communicate, basic social skills, attitude, education, and experience are a few traits that the interviewer evaluates. A few tips to clear the Facets interview are:

  • Prepare yourself well enough with knowledge for the post you are applying for.
  • Always be on time.
  • Even if you are nervous, don't be embarrassed about it.
  • Always try and close the interview on a positive note.
  • Prepare some questions on your own to ask the interviewer in advance.
  • Listen carefully to each word of the interviewer.
  • Be focused and greet the interviewer with a smile.
  • Be truthful to the interviewer.

 

Conclusion:

The facets tool is widely used to operate the hospital, make medical transactions, and make claims from the facility. Currently, it is processing over 80 health plans with millions of transactions per week as claims, consumers, care, and revenue management. The developers continue to contribute to its development and provide support.

Above mentioned are the 40 most common Facets interview questions and answers that will help you prepare effectively and perform well in Facets interviews. Please go through them to make a good impression on the interviewer. So go through it! And you will succeed in the interview.

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