Six R’s In Pega
Many Process Commander applications provide business process management and automation through six functional capabilities, informally known as the Six R’s:
Following are the Six R’s In Pega:
Receiving— Accepting and capturing the essential data describing work from multiple sources in multiple media and formats, from keyboards, scanners, and external systems.
Routing — Using characteristics of the work and knowledge of the workforce to make intelligent matches and assignments.
Reporting — Providing real-time visibility of work in progress, work completed, productivity, bottlenecks, and quality.
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Responding — Communicating status, requests for information, and progress to the work originator and to other people involved in the work, by email, fax, written mail, and other means.
Researching — Accessing external systems and databases through connectors to support analysis and decision making.
Resolving — Through automated processing and automated support of users, completing the work and updating downstream systems promptly.
Use the Application Inventory landing page (> Application > Inventory) to see a graphical overview of the rules in your application, organized by 6R groups.
The Diagrammatic Representation Of Six R’s is as follows
These core tutorials that help you to learn the fundamentals of Six R’s in Pega. For in-depth knowledge and practical experience explore Online PEGA Training.
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