Online | Self-Paced | Corporate
Tekslate provides the best training for ServiceNow Admin by highly experienced trainers. It will enable you to gain in-depth knowledge of ServiceNow concepts on how to configure, implement, and administer the ServiceNow platform. You will also get an opportunity to work on two real-time projects during training which will help in clearing the ServiceNow Admin Certification Exam.
A complete index of
job-ready skills curated
to meet the industrial need.
This is the introduction module, working over enlightening ServiceNow admin
What is Service Now
Why and who can use Service Now
The concept of cloud computing in Service Now
Introduction to ITIL foundation
Navigation and users
Helpful portals, releases
Learn all about incident management process and service improvements.
Incident management process
Continual service improvement to incident management
This module will introduce the change management process, workflow and service improvement.
Change management process (Raising, planning and Authorize)
Change management workflow and change task
Continual service improvement to change management
What are problem management workflow and task types are explained in this module?
Problem management process (identify, Investigate, Resolve)
Problem management workflow and problem task types
Continual Service improvement to problem management
Learn all about CI relationships and much more in this module.
Introduction to CI and Asset
Class and category CI
Model and type of assets
CMDB Plug-in and CI Relationships
This module explains all about knowledge management.
Knowledge Management Roles
Application and Modules
Tracking and Reporting on Knowledge
Importance of Service level agreement, workflow and learn much more in this module.
Introduction to SLA
OLA and UPC
Service Level Agreement
SDLC In Service now
A brief explanation of the service catalogue.
My tasks and approvals
Introduction to Service Catalog
Custom App Introduction
We have made a tailored curriculum covering the latest industry-ready concepts to serve every individual’s learning desires.
After successful completion of the ServiceNow Admin course at Tekslate, the participant will be able to
Perform Admin activities effectively in ServiceNow
Create Tables, Fields, Form Layouts, Views
Create and Administer Users, Groups and Roles
Configure Application Menus and Modules
Understand Basic Configurations - UI Policies, Client Scripts, UI Actions, Business Rules
Develop Workflow to automate processes.
Create Reports and add them on Dashboards
understand Knowledge Management and its modules.
Migrate Customizations from one instance to Other through Update Sets
World’s top multinational companies are recruiting Certified ServiceNow Admin professionals.
ServiceNow Admin professionals are earning high salaries compared to professionals working on other technologies.
On average, ServiceNow Administrator earns $95,000 USD per annum.
The following job roles will get benefited from learning this course:
Aspirants aiming for a career in the prospective field.
We will provide two real-time projects under the guidance of a professional trainer, who will explain to you how to acquire in-depth knowledge on all the concepts involved in these projects.
We got solutions for everyone looking for an AWS Architect course. Opt in for your convenient upgrade option, and we will guide you through.
|Additional tips from the trainer|
29 Nov 2021, 07:00 AM IST
06 Dec 2021, 07:00 AM IST
|Weekdays & Working Hours|
|Accessible through LMS|
|At your convenience|
Schedules Doesn't Suit You ?
Our Team can set up a batch at your convinient time.
Customized training options
Tailored curriculum to fit your project needs.
Practical exposure is assured.
We have got everything covered for any IT upgrade for your organization. We are one click away.
Have questions? We’ve got the answers. Get the details on how you can grow in this course.
See if this course is a fit for you by joining us for an online info session. You’ll meet our team, get an overview of the curriculum and course objectives, and learn about the benefits of being a student at Tekslate