ServiceNow Admin Training

Key Highlights

+1 930 200 4823

30 Hrs Instructor Led Training

Self-paced Videos

20 Hrs Project & Exercises

Certification

Job Assistance

Flexible Schedule

Lifetime Free Upgrade

Mentor Support

Curriculum

A complete index of
job-ready skills curated
to meet the industrial need.
Explore.

Introduction To ServiceNow Admin

This is the introduction module, working over enlightening ServiceNow admin

What is Service Now
Why and who can use Service Now
The concept of cloud computing in Service Now
Introduction to ITIL foundation
Navigation and users
Helpful portals, releases

Incident Management

Learn all about incident management process and service improvements.

Overview
Incident management process
Continual service improvement to incident management

Change Management

This module will introduce the change management process, workflow and service improvement.

Overview
Change management process (Raising, planning and Authorize)
Change management workflow and change task
Continual service improvement to change management

Problem Management

What are problem management workflow and task types are explained in this module?

Overview
Problem management process (identify, Investigate, Resolve)
Problem management workflow and problem task types
Continual Service improvement to problem management
Context menu

Asset And Configuration Management

Learn all about CI relationships and much more in this module.

Introduction to CI and Asset
Class and category CI
Model and type of assets
CMDB Plug-in and CI Relationships

Knowledge Management

This module explains all about knowledge management.

Overview
Knowledge Management Roles
Application and Modules
Using Knowledge
Creating Knowledge
Translating Knowledge
Tracking and Reporting on Knowledge

SLA & SDLC

Importance of Service level agreement, workflow and learn much more in this module.

Introduction to SLA
OLA and UPC
SLA Workflow
Service Level Agreement
SDLC In Service now

Employee Self Service & Service Catalog

A brief explanation of the service catalogue.

My Profile
My tasks and approvals
Introduction to Service Catalog

Building A Custom App

Custom App Introduction
Creating Fetch

We have made a tailored curriculum covering the latest industry-ready concepts to serve every individual’s learning desires.

ServiceNow Admin Training Objectives

1. What are the ServiceNow Admin course objectives?

After successful completion of the ServiceNow Admin course at Tekslate, the participant will be able to

Gain knowledge on configuring process
Perform Admin activities effectively in ServiceNow
Create Tables, Fields, Form Layouts, Views
Create and Administer Users, Groups and Roles
Configure Application Menus and Modules
Understand Basic Configurations - UI Policies, Client Scripts, UI Actions, Business Rules
Develop Workflow to automate processes.
Create Reports and add them on Dashboards
understand Knowledge Management and its modules.
Migrate Customizations from one instance to Other through Update Sets

2. Why should you learn ServiceNow Admin?

There are numerous job opportunities available for ServiceNow Admin professionals all over the world.
World’s top multinational companies are recruiting Certified ServiceNow Admin professionals.
ServiceNow Admin professionals are earning high salaries compared to professionals working on other technologies.
On average, ServiceNow Administrator earns $95,000 USD per annum.

3. Who should attend ServiceNow Admin training?

The following job roles will get benefited from learning this course:

System administrators
Consultants
End users
Developer
Aspirants aiming for a career in the prospective field.

4. What are the prerequisites for learning ServiceNow Admin?

There are no specific prerequisites for learning this course. Anyone who is interested in learning this course can join this training.

5. What projects are included in this ServiceNow Admin training course?

We will provide two real-time projects under the guidance of a professional trainer, who will explain to you how to acquire in-depth knowledge on all the concepts involved in these projects.

+1 930 200 4823

Training Options

Different individuals. Different upgrade goals. Different modes of learning.

We got solutions for everyone looking for an AWS Architect course. Opt in for your convenient upgrade option, and we will guide you through.

Duration

One-on-one Session

Support

Resources

Time

Fee

Live Online.

30 Hours

Yes

24x7

Additional tips from the trainer

29 Nov 2021, 07:00 AM IST

06 Dec 2021, 07:00 AM IST

Self-Paced

23 Videos

Weekdays & Working Hours

Accessible through LMS

At your convenience

ServiceNow Admin Training Upcoming Batches

Weekday

29 Nov, 2021 - 29 Dec, 2021

01:30 AM IST

Weekday

06 Dec, 2021 - 06 Jan, 2022

01:30 AM IST

Weekend

04 Dec, 2021 - 04 Jan, 2022

02:30 AM IST

Weekend

11 Dec, 2021 - 11 Jan, 2022

02:30 AM IST

Schedules Doesn't Suit You ?

Our Team can set up a batch at your convinient time.

Corporates Training

Experience and witness the express transformation of your workforce from the world-class tech upgrade platform.

Customized training options

Tailored curriculum to fit your project needs.

Practical exposure is assured.

We have got everything covered for any IT upgrade for your organization. We are one click away.

Success Stories from Future Digital Leaders

It’s a great learning experience at Tekslate, I completed the ServiceNow Admin course last month. The way the trainer delivered classes on implementing real-time scenarios is very informative to clear certification exams.

Srujana

One of my friends referred me Tekslate for ServiceNow Admin course, I was very doubtful before joining, but after completion of training, I’m very confident on the subject of ServiceNow platform.

Maya

The trainer is highly experienced in dealing with real-time projects and explained each and every topic in-detail which helped me to understand even better. I highly recommend Tekslate to my colleagues.

Elena