Online | Self-Paced | Corporate

ServiceNow Admin Training

Tekslate provides the best training for ServiceNow Admin by highly experienced trainers. It will enable you to gain in-depth knowledge of ServiceNow concepts on how to configure, implement, and administer the ServiceNow platform. You will also get an opportunity to work on two real-time projects during training which will help in clearing the ServiceNow Admin Certification Exam.

224 Learners

Key  Highlights

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+1 930 200 4823
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30 Hrs Instructor Led Training
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Self-paced Videos
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20 Hrs Project & Exercises
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Job Assistance
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Flexible Schedule
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Lifetime Free Upgrade
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Mentor Support


A complete index of
job-ready skills curated
to meet the industrial need.

Introduction To ServiceNow Admin

This is the introduction module, working over enlightening ServiceNow admin

  • What is Service Now

  • Why and who can use Service Now

  • The concept of cloud computing in Service Now

  • Introduction to ITIL foundation

  • Navigation and users

  • Helpful portals, releases

Learn all about incident management process and service improvements.

  • Overview

  • Incident management process

  • Continual service improvement to incident management

This module will introduce the change management process, workflow and service improvement.

  • Overview

  • Change management process (Raising, planning and Authorize)

  • Change management workflow and change task

  • Continual service improvement to change management

What are problem management workflow and task types are explained in this module?

  • Overview

  • Problem management process (identify, Investigate, Resolve)

  • Problem management workflow and problem task types

  • Continual Service improvement to problem management

  • Context menu

Learn all about CI relationships and much more in this module.

  • Introduction to CI and Asset

  • Class and category CI

  • Model and type of assets

  • CMDB Plug-in and CI Relationships

This module explains all about knowledge management.

  • Overview

  • Knowledge Management Roles

  • Application and Modules

  • Using Knowledge

  • Creating Knowledge

  • Translating Knowledge

  • Tracking and Reporting on Knowledge

Importance of Service level agreement, workflow and learn much more in this module.

  • Introduction to SLA

  • OLA and UPC

  • SLA Workflow

  • Service Level Agreement

  • SDLC In Service now

A brief explanation of the service catalogue.

  • My Profile

  • My tasks and approvals

  • Introduction to Service Catalog


  • Custom App Introduction

  • Creating Fetch

We have made a tailored curriculum covering the latest industry-ready concepts to serve every individual’s learning desires.

ServiceNow Admin Training  Objectives

After successful completion of the ServiceNow Admin course at Tekslate, the participant will be able to

  • Gain knowledge on configuring process
  • Perform Admin activities effectively in ServiceNow

  • Create Tables, Fields, Form Layouts, Views

  • Create and Administer Users, Groups and Roles

  • Configure Application Menus and Modules

  • Understand Basic Configurations - UI Policies, Client Scripts, UI Actions, Business Rules

  • Develop  Workflow to automate processes.

  • Create Reports and add them on Dashboards

  • understand Knowledge Management and its modules.

  • Migrate Customizations from one instance to Other through Update Sets

  • There are numerous job opportunities available for ServiceNow Admin professionals all over the world.
  • World’s top multinational companies are recruiting Certified ServiceNow Admin professionals.

  • ServiceNow Admin professionals are earning high salaries compared to professionals working on other technologies.

  • On average, ServiceNow Administrator earns $95,000 USD per annum.


The following job roles will get benefited from learning this course:

  • System administrators

  • Consultants

  • End users

  • Developer

  • Aspirants aiming for a career in the prospective field.


  • There are no specific prerequisites for learning this course. Anyone who is interested in learning this course can join this training.

We will provide two real-time projects under the guidance of a professional trainer, who will explain to you how to acquire in-depth knowledge on all the concepts involved in these projects.

contact us
+1 930 200 4823

Training  Options

Different individuals. Different upgrade goals. Different modes of learning.

We got solutions for everyone looking for an AWS Architect course. Opt in for your convenient upgrade option, and we will guide you through.

One-on-one Session

Live Online.

30 Hours
Additional tips from the trainer

29 Nov 2021, 07:00 AM IST

06 Dec 2021, 07:00 AM IST



23 Videos
Weekdays & Working Hours
Accessible through LMS
At your convenience

ServiceNow Admin Training Upcoming Batches

29 Nov, 2021 - 29 Dec, 2021
01:30 AM IST
06 Dec, 2021 - 06 Jan, 2022
01:30 AM IST
04 Dec, 2021 - 04 Jan, 2022
02:30 AM IST
11 Dec, 2021 - 11 Jan, 2022
02:30 AM IST
calendar tekslate

Schedules Doesn't Suit You ?

Our Team can set up a batch at your convinient time.

Corporates  Training

Experience and witness the express transformation of your workforce from the world-class tech upgrade platform.

Customized training options

Tailored curriculum to fit your project needs.

Practical exposure is assured.

We have got everything covered for any IT upgrade for your organization. We are one click away.

Success Stories from Future Digital Leaders

It’s a great learning experience at Tekslate, I completed the ServiceNow Admin course last month. The way the trainer delivered classes on implementing real-time scenarios is very informative to clear certification exams.


One of my friends referred me Tekslate for ServiceNow Admin course, I was very doubtful before joining, but after completion of training, I’m very confident on the subject of ServiceNow platform.


The trainer is highly experienced in dealing with real-time projects and explained each and every topic in-detail which helped me to understand even better. I highly recommend Tekslate to my colleagues.


ServiceNow Admin Training  FAQ'S

Have questions? We’ve got the answers. Get the details on how you can grow in this course.

  • Our trainers are well experienced professionals and certified in working with front-end development technologies.
  • We will record all the Live sessions you go through, and we will send the recording of the class you missed.
  • For practical execution, our trainer will provide server access to the student. 

Join a Free ServiceNow Admin Training  Demo Session

See if this course is a fit for you by joining us for an online info session. You’ll meet our team, get an overview of the curriculum and course objectives, and learn about the benefits of being a student at Tekslate

By providing us with your details, We wont spam your inbox.

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