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Description

Service Desk Manager is an IT service support solution to streamline support operations through tight integrations between request, incident, problem, change, knowledge, and asset and configuration management processes. Service Desk Manager Training Curriculum Building the Right Conceptual Model Understand the role of support within the context of the organisations overall mission and strategic business goals, Determine the design and set-up of a successful support organisation based on pro

Key Features

  • 30 hours of Instructor Led Service Desk Manager Training
  • Lifetime Access to Recorded Sessions
  • Practical Approach
  • 24/7 Support
  • Expert & Certified Trainers
  • Real World use cases and Scenarios
Trusted By Companies Worldwide

Course Overview

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Course Curriculum

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Certifications

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