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Description

Tekslate’s BMC Remedy training will help you to acquire the skills required to develop and manage the applications in the BMC Remedy AR system. It offers an in-depth understanding of the concepts of  BMC Remedy Architecture, Remedy forms, workflow actions, etc. By the end of the training, you will get a better insight into developing AR system applications using BMC Remedy Developer Studio through hands-on experience gained by working on real-time projects under the guidance of a cert

Key Features

  • 30 hours of Instructor Led BMC Remedy Training
  • Lifetime Access to Recorded Sessions
  • Practical Approach
  • 24/7 Support
  • Expert & Certified Trainers
  • Real World use cases and Scenarios
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Course Overview

After the successful completion of BMC Remedy training at Tekslate, the participant will be able to

  • Get an overview of BMC Remedy architecture and its key features.
  • Learn how to deploy and administer the AR system applications.
  • Understand the use of BMC Remedy Asset Management.
  • Gain knowledge on how to process forms, fields, workflow, active links, filters, escalations, etc., in application development.
     
  • BMC Remedy is an evergreen technology having a lot of job opportunities around the world.
  • Certified BMC Remedy professionals are earning high salaries compared to other technology professionals. 
  • The average salary of a Certified BMC Remedy professional is 153,391 USD per annum.
     

The following job roles will get benefited from learning this course:

  • Aspirants aiming for a career in this field.
  • Administrators
  • Developers
  • IT managers
  • Projects managers
  • Professionals who want to extend their skill-set with advanced technologies.
     

The prerequisites for learning BMC Remedy are listed below:

  • The participant should have basic knowledge of Shell scripting and Service now.
  • Should be familiar with UNIX and SQL.
     

We will provide two real-time projects under the guidance of a professional trainer who will explain you on how to acquire in-depth knowledge on all the concepts involved in these projects.
 

Course Curriculum

  • Introduction to Remedy AR System
  • BMC Remedy Architecture
  • Introduction to ITIL
  • Overview of BMC Remedy Out of the Box Applications (Incident Management, Problem Management and Change Management)
  • Installing the AR System procedure and sequence
  • What are new in BMC Remedy 9.1 (New features)
  • Compatibility – Supported Vs. Not supported
  • How BMC Remedy 9.1 is different from BMC Remedy 7.6 and 8.x
     
  • Introduction to BMC Remedy Developer Studio
  • Introduction to Remedy Forms
  • Database architecture
  • Designing and creating forms
  • Working with different fields
  • Working with table fields
     
  • Introduction to other advanced forms(Display only, Join forms) 
  • Introduction to workflow (Active links, Filters and Escalations) 
  • Workflow actions as (Service)Functions 
  • Introduction to Guides
  • Approving requests, Email Engine
  • Use of Rule-Based Email 
  • ARDBC and AREA LDAP plugins and Web-services
     
  • Developer Studio preferences
  • Create objects
  • Search for objects
  • Outline feature
  • Switch perspectives
  • Change modes
  • Custom and origin objects
  • Overlay options
     
  • Create Users
  • Create Groups
  • Create Roles
  • Grant permission to forms, fields, and active links
  • Set default permission in Developer Studio
  • Set dynamic permission for parent groups
     
  • Packing Lists
  • Object definition files
  • Application data export
     

FAQ's

We have a strong team of professions who are experts in their fields. Our trainers are highly supportive and render a friendly working environment to the students positively stimulating their growth. 
 

We will share you the missed session from our recordings. We at Tekslate maintains a recorded copy of each live course you undergo.
 

Our Trainers will provide the student with the Server Access ensuring practical real-time experience and training with all the utilities required for the in-depth understanding of the course.
 

We provide all the training sessions LIVE using either GoToMeeting or WebEx, thus promoting one-on-one trainer student Interaction.
 

Live training uncovers distinct benefits as they are mighty to reach your desired audience converting your prospects into customers in less time. Pre-recorded videos offer plenty of advantages for entrepreneurs to educate entertain and inspire your audience as long as you want.
 

You can contact our Tekslate support team, or you can send an email to info@tekslate.com for your queries.
 

Yes. We provide the course materials available after course completion.
 

There exist some discounts for weekend batches and group participants if the joiners are more than 2.
 

If you are enrolled in classes and have paid fees but want to cancel the registration for any reason, we will attain you in 48 hours will be processed within 30 days of prior request.
 

Certifications

The major certifications available for BMC Remedy are listed below:
BMC Certified Administrator: BMC Remedy AR System
Remedy AR System 9.x Developer Certification

Click here to submit the exam.

By enrolling in Tekslate’s training, you will be able to gain a strong foundation and expertise in developing and administering applications using BMC Remedy system which will help you in clearing your BMC Remedy Certification Exam in first submit itself.