Course Details

The SAP Utilities (IS-U) component is a sales and information system that supports all business processes and utility services of a utility company. This component also allows you to manage and bill customers who receive services, purchase goods, or pay fees and taxes. IS-U is integrated with the Service Management (PM-SMA), Customer Service (CS) and Sales and Distribution (SD) application components, enabling you to bill service orders, service contracts, and the sale of goods.

SAP IS Utilities Training

Utilities Industry Overview

De-Regulatory Market

Introduction to SAP IS-U

Extended R/3 Integration Model & SAP ISU, SAP IS Utilities components, ISU/CCS Integration Model, Relation between R/3 and ISU Components, Typical ISU Scenario

Regional Structures

Purpose of regional structure, Postal Regional structure, Political Regional structure, Portions & Meter reading Units, Scheduling tasks, Dependencies of Regional structures.

ISU Master Data

Introduction to Master data, Business Master data configuration, Business Partner, Contract account, Contract, System configuration in SAP IS-U & R/3, Creation of Business master data, Technical Master data configuration, Connection Object, Premise, Installation, System configuration in SAP IS-U & R/3, Creation of Technical master data.

Move-In & Move-Out Configuration

Move-in Introduction, Move-in Business scenario, Move-in Processing, Changes to contract data during Move-in, Allocation of Contract to installation, Installation History, Move –out, System Configurations @ SAP IS-U, Disconnection & reconnection.

Device Technology (Device Management)

Device Category & Device, Device management Overview, Integration with Logistics, Register & Register data, Modeling of devices, Device Inspection and certification.

Installations & Order Processing

Installation Overview, The Installation service process, Installation services, Service processing, Periodic Device replacement, Replacement of a meter, Reversal of Removal, Usiness scenario: Replacement of sample device, Determining the Device location, Device Location & data.

Overview of Technical Objects

Technical installation structure, Device History, Device life cycle

Meter Reading Overview

Meter Reading introduction, Types of Meter reading, Meter Reading Organization(Street route), Creating Meter reading orders, Validating Meter reading results, Monitoring meter reading results, Reversing Meter reading orders.

Integration of DM with Other Modules 

Integration with MM module, Integration with PM module

Billing Master Data, Rate Structure, Creation and Execution

Billing Class, Rate type, Rate Category, Operands, Prices and price categories, Price types, Rates and Rate line items, Facts, Schemas, Working with schemas, Rate Determination, Discounts/Surcharges.

Important Billing Functions

Billing Tasks, Billing periods, Special Billing functions, Process of Billing, Entry of selection, Billing & Simulation, Document Information, Out-sorting (Billing and Invoicing), Billing Reversal Process, Manual billing.

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