An online course designed to make you an expert in using SAP CS and learn all that is required to beating out the competition and world class customer service.
Instructor-Led Live Online Training
SAP CS (Customer Service) functionality contains the processes that a company requires to deliver the services are offered to customers. Providing service to customers for either for warranties or repairs is important for a number of reasons. These services can be for warranties that are offered with products or warranties that are purchased by customers. SAP CS Training Primarily providing excellent customer service will help to develop customer loyalty.
SAP CS Training Curriculum
Overview On Customer Service
CS Integration with Other Modules, CS – SD Integration, CS – QM Integration,
CS – FI Integration, CS – CO Integration, CS – PP Integration
CS – MM Integration, CS – HR Integration, Organisational elements in Customer service Module, Master data in Customer service, Installed Base Management Functional Location, Equipment Serial Number Management, Work Centre, Cost Centre, Activity, Activity Pricing, Warranty & Types, Status Profiles, DIP Profile In-House Repair Process.
Annual Maintenance Contract Process
Third Party Repair Process
Average SAP CS Salary in USA.
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