Course Details

SAP CS (Customer Service) functionality contains the processes that a company requires to deliver the services are offered to customers. Providing service to customers for either for warranties or repairs is important for a number of reasons. These services can be for warranties that are offered with products or warranties that are purchased by customers. SAP CS Training Primarily providing excellent customer service will help to develop customer loyalty.

SAP CS Training Curriculum

Overview On Customer Service

CS Integration with Other Modules, CS – SD Integration, CS – QM Integration,

CS – FI Integration, CS – CO Integration, CS – PP Integration

CS – MM Integration, CS – HR Integration, Organisational elements in Customer service Module, Master data in Customer service, Installed Base Management Functional Location, Equipment Serial Number Management, Work Centre, Cost Centre, Activity, Activity Pricing, Warranty & Types, Status Profiles, DIP Profile In-House Repair Process.

Service Notification

Repair Order Service Order Resource Related Billing

Repair-At-Site Process

Service Notification Service Order Resource Related Billing

Annual Maintenance Contract Process

Contracts Task Lists Maintenance Plan

Third Party Repair Process

Service Notification Service Order Resource Related Billing

Salary Trends

Average SAP CS Salary in USA.

SAP CS Training

Ref: Indeed.com

Course Reviews

4.6

123 ratings
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      • I have taken 2 instructor-led courses (SAP HANA and BO). The course contents were really rich, and trainers are experts in the technology fields. I would like to recommend the course to my colleagues ...
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        Katelyn Thomas
      • After a great research on available online courses, I have decided to opt Tableau Training from Tekslate, am quiet satisfied with that. Coursework is well calibrated to make student more comfortable w ...
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        Christinia Beth
      • I have enrolled last month, and finished the course... As a working professional, they given me an exposure to the domain, but also helped to learn the cross technologies and develop an inclination to ...
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